Russian Speaking Customer Support Representative Job at Mechanist Games, Abroad

RnRmR3lRbVBGRHhmbXVGQ2taQ1daNmxMbGc9PQ==
  • Mechanist Games
  • Abroad

Job Description

  1. Have good written and verbal communication skills in Russian and English;
  2. Love games, like to communicate with users, understand player's psychology and habits;
  3. Strong computer skills, the ability to operate multiple applications and platforms simultaneously;
  4. Strong problem-solving/troubleshooting skills;
  5. Proactive and creative with the drive to improve and continuously learn;
  6. Availability to work off-hours is needed;
  7. Pleasant personality, good teamwork, and stress tolerance;
  8. Welcome fresh graduates or interns. You will be responsible for helping players resolve their issues and continue enjoying the game that they love. As a customer support representative, your duties will include but not be limited to:
  1. Responsible for daily customer support, answering in-game tickets, and questions on Facebook, and emails;
  2. Assist players to resolve technical problems with the game;
  3. Record game problems and feedback from users, and solve online issues;
  4. Pay attention to Facebook and other social communities, and collect feedback from players;
  5. Proofreading of operational activities, game localization, and advertising proposals
  6. Check updates & newly released content for the game you’re supporting;
  7. Attend your weekly meeting with a team of 10-15 fellow agents and your manager.

Job Tags

Similar Jobs

Deloitte

People Analytics Visier Sr. Consultant Job at Deloitte

People Analytics Senior ConsultantOur Human Capital practice is at the forefront of transforming the nature of work. As converging forces reshape industries, our team uniquely addresses the complexities of work, workforce, and workplace dynamics. We leverage sector-specific... 

NBCUniversal

Sports Anchor/Reporter, NBC 5 Chicago Job at NBCUniversal

 ...entertainment and news brands, including NBC, NBC News, MSNBC, CNBC, NBC Sports, Telemundo, NBC Local Stations, Bravo, USA Network, and Peacock...  ...anchor/reporter experience covering Sports. BA or BS in Journalism, Communications or related experience. This is an AFTRA-... 

Kellton

Product Designer Job at Kellton

 ...Job Description Hi Greetings ! We are looking for Senior Product Designer for our Direct client & 100% Remote Opportunity Below are more details on it. Please do let me know if you/your friends would be interested/available. Thank you Role: - Senior... 

Badger Daylighting

Direct Sales Representative Job at Badger Daylighting

 ...The Industrial Outside Sales Representative (OSR) is accountable for increasing sales by building and sustaining relationships with new and existing customers within their assigned territory. This is a commission-eligible role with an estimated total compensation range... 

Optum

Packaging Pharmacy Technician - Spokane, WA Job at Optum

Job Description "A Day in the Life" video \n Opportunities with Genoa Healthcare. A career with Genoa Healthcare means you're part of a collaborative effort to serve behavioral health and addiction treatment communities. We do more than just provide medicine: we ...