Job Description

Sales Floor Associate

In this role, you will execute sales floor merchandising, pricing and recovery and deliver excellent customer service.

What You'll Do

• Execute store merchandising standards following merchandise and visual guidelines for product presentation in a timely and accurate manner.
• Remerchandise and replenish sales floor as necessary based on sell through and seasonal changes with a focus on customer experience.
• Engage customers by greeting them and offering assistance with products and services.
• Execute pricing activities (e.g., price changes, sign changes, ticketing) accurately and in a timely manner.
• Prevent loss by following all product protection standards.
• Support and partner with other associates on merchandising incoming product.

All associate roles at Kohl's are responsible for:

• Acting with integrity, honesty and fostering teamwork in an engaged and inclusive culture.
• Exercising good judgment and discernment when making decisions; taking appropriate partners as needed.
• Demonstrating a customer service mindset, anticipating customer needs and satisfactorily resolving issues.
• Supporting point of sale and customer service departments to deliver speed of service transactions while creating a compelling customer experience.
• Meeting or exceeding individual goals.
• Accomplishing multiple tasks within established timeframes.
• Following company policies, procedures, standards and guidelines.
• Maintaining adherence to company safety policies for the safety of all associates and customers.
• Receiving, understanding and proactively responding to direction from supervisors/managers and other company personnel.
• Other responsibilities as assigned.

What Skills You Have

• Required
• Excellent customer service skills and ability to multi-task with strong attention to detail.
• Verbal/written communication and interpersonal skills.
• No retail experience required.
• Must be 16 years of age or older.
• Flexible availability, including days, nights, weekends, and holidays.
• Preferred
• Client facing retail or service industry experience.

Essential Functions

• Ability to perform the accountabilities listed in the "What You'll Do" Section.
• Ability to satisfactorily complete company training programs.
• Ability to comply with dress code requirements.
• Basic math and reading skills, legible handwriting, and basic computer operation.
• Ability to operate and communicate on multiple frequency devices, handheld scanners, and other technology equipment as directed.
• Ability to maintain prompt and regular attendance and meet scheduling requirements as set by the company.
• Perform work in accordance with the Physical Requirements section.

Physical Requirements

• Must be able to lift up to 50 lbs. frequently and occasionally over 50 lbs. with a two person lift.
• Ability to climb, squat, stoop, kneel, crouch, bend, twist, reach, lift, grasp, push and pull on a frequent basis.
• Ability to stand/walk for the duration of a scheduled shift.
• Ability to visually verify information and locate and inspect merchandise.
• Ability to comply with health and safety standards.

Pay Starts At: $14.50

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