Encompass Administrator Job at Semper Home Loans, Providence, RI

Rk5qTHd3ZUpGanhZbGVKRW5aQ1ZZcUpNa0E9PQ==
  • Semper Home Loans
  • Providence, RI

Job Description

About Us:
Semper Home Loans is a leading mortgage lender, licensed in 42 states, headquartered in Providence, RI. We are dedicated to providing homebuyers with superior mortgage products and services. As part of our commitment to operational excellence, we are seeking an experienced Encompass Administrator to manage and enhance our Encompass Loan Origination System (LOS).

Job Summary:

The Encompass Administrator will be responsible for the administration, customization, and maintenance of the Encompass LOS platform. This role supports our lending operations by ensuring that the system meets the needs of the business, including compliance with industry regulations, system updates, user support, and workflow management. The ideal candidate will have in-depth knowledge of Encompass and the mortgage lending process, with the ability to optimize processes and troubleshoot technical issues.

Key Responsibilities:

  • System Administration: Manage all aspects of the Encompass LOS, including setup, configuration, maintenance, and troubleshooting.
  • User Support: Provide first-level support to loan officers, processors, underwriters, and other staff members, resolving issues in a timely manner.
  • Customization & Optimization: Customize and configure Encompass workflows, templates, and reports to streamline operations, ensuring the system supports efficient loan processing.
  • Compliance Management: Ensure that the system remains compliant with mortgage industry regulations, updating settings and configurations as needed to align with regulatory changes.
  • Training & Documentation: Develop and provide training for staff on new features and system updates, and maintain system documentation, including process workflows and user guides.
  • System Updates & Upgrades: Manage system upgrades and releases, ensuring seamless transition and integration of new features and functionalities.
  • Data Management & Reporting: Manage data integrity, including data migrations, imports/exports, and ensure that reporting capabilities meet business needs.
  • Vendor & Third-Party Integration: Oversee the integration of third-party systems and services with Encompass to enhance functionality and improve workflow efficiency.
  • Performance Monitoring: Monitor system performance, identify areas for improvement, and implement enhancements to improve overall efficiency and user satisfaction.
  • Security & User Access: Manage user permissions, access controls, and security settings to safeguard sensitive loan data.

Qualifications:

  • Experience: 3+ years of experience administering Encompass LOS in a mortgage lending environment.
  • Technical Expertise: Strong knowledge of the Encompass platform, including system configuration, workflow optimization, and troubleshooting.
  • Mortgage Industry Knowledge: Understanding of mortgage processes, from origination to closing, and regulatory requirements impacting the industry.
  • Problem-Solving Skills: Ability to identify, troubleshoot, and resolve system issues effectively.
  • Communication: Strong verbal and written communication skills, with the ability to train users and explain technical details to non-technical team members.
  • Organization: Excellent organizational skills with the ability to manage multiple tasks and prioritize in a fast-paced environment.
  • Team Player: Ability to work collaboratively across departments, ensuring system support meets business needs.

Preferred Qualifications:

  • Encompass Administrator Certification.
  • Experience with mortgage lending software integrations and API management.
  • Familiarity with SQL or other database management tools.

 
Semper Home Loans is an Equal Opportunity Employer. 

Job Tags

Full time,

Similar Jobs

Suncoast Breeze Air Conditioning &

HVAC Service Technician Job at Suncoast Breeze Air Conditioning &

 ...Description Job Description We are looking for TOP notch Service tech. Must have sales & service experience. Service orient in all brands of HVAC systems. Be able to trouble shoot and work on Residential & commercial systems. Excellent pays with extra benefits. Working... 

Arkansas Children's

Orthopedic Technician I Job at Arkansas Children's

**Work Shift:**Day Shift**Time Type:**Full time**Department:**CC015030 Orthopedic Clinic**Summary:**40 hours per week; Monday-Friday**Additional Information:**Assists physicians and nurses with the simple care of orthopedic patients. Knowledgeable of orthopedic... 

Grove Technical Resources, INC

Sr Electrical Engineer - Medical Device - W2 (Lafayette) Job at Grove Technical Resources, INC

 ...Job Title - Sr Electrical Engineer - Exempt Number of Positions - 1 Job Location - 200 Medtronic Dr Bldg 2, Lafayette, Colorado, United States of America, 80026 Job Start Date - 10/13/25 Job End Date - 10/9/26 Job Description - The main tasks will... 

Southeastern Grocers

Cake Decorator Job at Southeastern Grocers

 ...Cake Decorator Produces high quality decorated items and baked goods according to the company's standard product offerings, Decorates cakes, pastries, cupcakes, cookies and other bakery items. Assists in the daily operations in the bakery department. Increases customer... 

SP+

Supervisor - Driving Job at SP+

Supervisor - DrivingJob ID: 2025-54586Position Type: Full-TimeCategory: Parking OperationsLocation: RICHMOND VA United States (US-VA-RICHMOND)OverviewSP+, a Metropolis company, is an artificial intelligence company for the real world. We use computer vision to...