Job Description

Location: Remote in the US on EST/CSTJob Type: Hours can vary up to 40 hours per week August through October with potential for extensionCompensation Range: $35-$38/hr W2We are seeking a dynamic Social Media Community Manager to support our efforts in building meaningful, engaged online communities via relevant social media platforms. This person will be responsible for building, nurturing, and managing our brand's communication to customers and users through engagement while representing the brand's voice.Responsibilities:Actively monitor active brand channels and respond to consumer comments and messages with approved messaging.Escalate urgent customer service inquiries or sensitive topics to appropriate internal team members.Positively engage with consumers on both organic and paid media to continue strengthening the brand's online community.Light reposting of UGC or relevant tagged content on Facebook or Instagram when appropriate and relevant.Assist in developing a formal social media brand FAQ customer service document that encompasses all social media responses.Participate in online conversations surrounding brand events and offline brand activities.Monitor competitor news and social activity.Track organic engagement on social platforms, providing insight into what the community engages with the most.Qualifications:Bachelor degree in Marketing, Communications, Journalism, or related field (or equivalent experience).Two years of experience in community management, social media, or digital marketing, specifically in CPG, retail, or spirits.Deep understanding of major social platforms and community-building strategies.Strong writing and communication skills.Experience using social media management and analytics tools (e.g., Sprout, Hootsuite, Iconosquare, Meta Suite).Ability to collaborate cross-functionally and adapt in a fast-paced environment.A proactive, solutions-oriented mindset with attention to detail.JOBID: 1094830#LI-CELLA#LI-MN1#LI-REMOTE#PLEqual Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status.At Cella, a randstad digital company, we welcome people of all abilities and want to ensure that our hiring and interview process meets the needs of all applicants. If you require a reasonable accommodation to make your application or interview experience a great one, please contact HRsupport@randstadusa.com.Pay offered to a successful candidate will be based on several factors including the candidate's education, work experience, work location, specific job duties, certifications, etc. In addition, Cella by randstad digital offers a comprehensive benefits package, including: medical, prescription, dental, vision, AD&D, and life insurance offerings, short-term disability, and a 401K plan (all benefits are based on eligibility). This posting is open for thirty (30) days.PandoLogic. Category:Marketing & Biz Dev, Keywords:Social Media Manager, Location:Bardstown, KY-40004

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