Job Description

Overview

Haptiq is a leader in delivering digital solutions and consulting services that drive value and transform businesses. We specialize in leveraging technology to improve efficiencies and offer comprehensive solutions tailored to meet the unique needs of our clients across various industries. As well as bringing next-generation technology to private capital markets through the Olympus suite of cloud-based solutions designed to empower private equity and credit funds, as well as the firms in which they invest.

The Opportunity

The Senior Business Analyst at Haptiq plays a pivotal role in enhancing business efficiency through analysis, strategy development, and solution recommendation. This position involves collaborating with cross-functional teams to understand client requirements, articulate product visions, and drive software delivery aligned with client strategies. The ideal candidate will have 6 to 8 years of experience in Digital Transformation across diverse domains such as Media & Sports, MLM, LMS, Edutech, Healthcare, Big Commerce, Hospitality & Restaurant, Data Analytics, etc., with a strong background in Agile, Lean, and Continuous Analysis & Delivery methodologies.

Responsibilities and Duties

• Partner with teammates to understand and articulate project/product visions for clients.
• Facilitate pre-product/project requirement elicitation or product/project discovery workshops to generate and develop business solutions and requirements, leveraging Agile and Lean methodologies.
• Assess the current business situation and collaborate with clients to create artifacts such as personas, epics, and stories to define business value.
• Lead analysis workshops with senior client stakeholders to outline business visions, objectives, project roadmaps, and release plans.
• Liaise between clients and cross-functional teams to manage product backlogs and ensure software delivery aligns with client strategies.
• Collaborate with teammates on analyzing and designing complex business applications using the latest technologies.
• Engage with the BA team to share knowledge, mentor others, and evangelize Business Analysis, Agile, Lean, and Continuous Delivery best practices.
• Work in agile teams to facilitate organizational transformations for medium- and large-scale businesses

Technical Skills

• Demonstrated track record of delivering impactful software within collaborative software delivery teams.
• Successfully led at least one project/product from conception to Go-To-Market launch.
• Demonstrates strong analytical skills.
• Strong attention to detail and ability to translate overarching client strategies into actionable team outcomes.
• Proficiency in Agile, Lean, and Continuous Delivery methodologies, with a passion for mentoring others.
• Experience analyzing business processes and facilitating requirement elicitation sessions using various tools and techniques, including JIRA, Confluence, Monday.com, MS/Google Docs, MS/Google Excel, Miro, and Generative AI tools in day-to-day workflow.
• A genuine passion for quality software and proficiency in transitioning from concept to code.

Requirements 

• A Master's degree in Business Administration, Information Technology, or a related field is a plus.
• Strong written and verbal communication and presentation skills.
• Exceptional prioritization skills, ability to obtain stakeholder buy-in, and adept conflict resolution abilities.
• Resilience and flexibility in navigating ambiguous situations, with a problem-solving mindset from both technical and business perspectives.
• Interest in coaching others and sharing experience and knowledge with teammates, including working effectively with overseas clients.

Benefits

• Competitive salary.
• Health, dental, and vision insurance.
• Opportunities for professional growth and development.
• Collaborative and innovative work environment.
• Chance to work with leading clients in exciting industries.

Why Join Us?

Join us at Haptiq Technology and Solutions and be a part of our mission to create innovative solutions that drive success. Apply now to make a difference in the world of technology and design.

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