Job Title: GIC Strategy & Transformation - Program Manager
Location: San Francisco, CA
Duration: 1 Year
Description:
Client is looking for a talented and dynamic Program Manager with Business Systems Analyst skills to join the Global Incentive Compensation - Strategy & Transformation team to support our team's strategy, growth, and innovation. This position is for a highly skilled program manager with a proven experience managing complex enterprise technology programs. The candidate must possess excellent communication skills, experience managing projects in a matrix organization, the ability to drive decisions and projects to completion, and enjoy working in a dynamic and collaborative environment. You will need to evaluate data, utilize best practices and identify processes to improve/automate. This position will require you to traffic manage Interactive/Creative projects.
Responsibilities
* Program Manage cross collaborative cross functional enterprise projects and represent the compensation organization as a key stakeholder.
* Serve as a mentor and knowledge resource, to ultimately build credibility and trust within your team and other stakeholders.
* Lead (or contribute to) project teams focusing on key compensation initiatives related to compensation strategy, requirements gathering, and tool implementation or development.
* Create and manage project plans; monitor and review project progress and timelines; work with project stakeholders to adjust schedules and plan as needed; identify and resolve issues to ensure project success.
* Facilitate discussions with cross-functional stakeholders to understand business pain points, align on strategy and recommend the path forward.
* Create/Support the documentation (process flows, user guides, enablement materials, requirements) across key projects.
* Write business requirements and document change management/enablement content for key projects.
* Partner with key stakeholders to launch new tools/processes, define success metrics and publish project outcomes.
* Seek opportunities for process improvements through automation or integration of systems.
* Make compensation recommendations and resolve issues using a data-driven approach.
* Write and maintain operational playbooks.
* Create Test Coverage and Test Scripts for UAT
* Participate in UAT Test Execution
* Ability to Triage system issues and engage the right folks to resolve
Required Skills/Experience
* 4 - 5+ years experience in program management of cross functional enterprise projects.
* 2+ years of Business Systems Analyst or equivalent technical experience.( requirements gathering, flow diagrams, use cases and UAT facilitation )
* Experience of making an impact in a software product/technical support department.
* Ability to create leadership-quality power point summary decks.
* Proven ability to take initiative and produce results, including a history in bringing projects successfully to completion.
* Possesses the ability to collaborate effectively with internal stakeholders.
* Experience creating concise use cases, functional and business requirements documents, and current/future state assessments.
* Excellent written and verbal communication skills to work with stakeholders at all levels of the business (both business and technical-facing).
* Ability to work independently and consider cross-functional and upstream/downstream impacts.
* Strong technical/analytical skills with an ability to manipulate data using Heroku is nice-to-have.
* Detail-oriented, problem-solver, and possess the ability to manage multiple competing priorities in a fast-paced environment. Performs well under pressure and can work independently and as a part of a team.
* Program Management capability.
* Bachelors degree is required.
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