Job Description

Job Description

Job Description

Key Responsibilities:

• Represent the company in a professional, courteous, and customer-oriented manner at all times.
• Diagnose and repair heating, ventilation, and air conditioning systems efficiently and accurately.
• Communicate clearly with customers to provide effective solutions to their comfort needs.
• Maintain consistent communication with dispatch, management, parts, and installation teams throughout the workday.
• Use company-provided technology (iPad) for estimates, GPS tracking, invoicing, and payment processing.
• Keep the company vehicle clean, organized, and fully stocked with necessary tools and parts.
• Complete all required documentation and service reports accurately and on time.
• Participate in on-call rotations for after-hours service as scheduled.
• Take part in ongoing training and professional development to stay current with evolving HVAC technology and industry best practices.
  

Qualifications & Skills:

• Minimum of 3 years of HVAC service experience (residential and/or commercial).
• Proficient in operating gauges, meters, and diagnostic tools required to identify and repair system issues.
• Possess necessary personal hand tools to perform daily service work efficiently.
• Willingness to pursue and maintain relevant certifications (company assistance available).
• Professional appearance, positive attitude, and strong customer communication skills.
• Ability to work independently and as part of a team in a fast-paced environment.

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