Job Description

As a Fraud Analyst, you will research alerts from multiple applications and analyze customer activity to determine whether possible fraud has occurred. You will also be responsible for opening cases, sending an email to the affiliate bank detailing the fraudulent activity and following up to close cases.

This would be a great position for someone who has some basic banking experience and is ready to further their career in banking. However, it does not require banking experience and we are willing to train the right person who is ready to start their career. Fraud Analysts work independently in a quiet office setting, with a casual dress code. After completion of training (6-12 months), providing performance is exemplary, limited remote work (1-2 days per week) is a possibility.

Responsibilities include:
•Reviewing alerted checking account transactions, online activity, ACH and Wire items
•Thoroughly researching assigned transactions and recognizing fraudulent activity
•Creating cases for fraudulent transactions
•Communicating with affiliate bank personnel and other CTS Departments about potential fraudulent activity - mainly in writing via email.
•Following up with banks on the phone and via email to answer questions and minimize risk
•Other duties as assigned

Requirements:

Must be punctual with excellent time management skills

Able to analyze information and come to a conclusion

Must have the ability to prioritize multiple tasks

Able to work independently

Self-motivated, team player, with a positive attitude

Strong written and verbal communication skills

Mathematical, data entry, and computer skills - experience with Microsoft Office is preferred

Strong attention to detail and high level of accuracy Central Bancompany

Job Tags

Casual work, 2 days per week, 1 day per week,

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