Job Description

Overview Hyatt Regency New Orleans is seeking an Event Planning Manager to join our Events team. The property is located in downtown New Orleans near Champions Square, Smoothie King Center, the French Quarter, Arts District, and the Mississippi Riverfront. The hotel has 1,193 guestrooms and 200,000 square feet of event space. We are looking for a motivated and creative leader to manage event planning for sale bookings and to deliver a high-quality guest experience. The Event Planning Manager's primary focus is servicing sales bookings. This role acts as the liaison between Meeting Planners and hotel staff to provide direction and organization during the execution of meeting and banquet events. The EPM will be available to guests throughout the event progression to solve problems and suggest alternatives to previous arrangements. Responsibilities include: administering the Sales agreement, detailing all Food, Beverage and A/V needs, managing room blocks and pickup, managing meeting spaces, and overseeing billing instructions/process and final review. Event Planning Managers are the on-site contacts responsible for the smooth execution of all events. This position also plays an important role in achieving re-booking of group business for future dates while demonstrating effective up-selling skills to maximize profit by developing and maintaining relationships with meeting planners. Career Growth and Advancement – Hyatt believes strongly in promoting from within. We offer training, skills development and career mobility, providing opportunities for advancement at every level. Affordable Benefits after 30 days - full-time colleagues are eligible for medical, dental, vision, life, LTD, STD. Referral Bonuses up to $500.00 - for bringing new members to our team. Free and Discounted Room Nights at Hyatt Hotels around the world. Paid Time Off – Holiday pay, new child leave and personal days. Healthcare FSA - saves you money for medical expenses. Financial Perks - 401(k) with company match and discounted employee stock purchase plan. Employee Assistance Program – 24/7 emotional support, legal guidance, personal and financial resources. Discounts at various retailers – at Headspace, Apple, AT&T, Verizon and more. Equal Employment Opportunity - All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status. Qualifications A minimum of 1-3 years of hotel event planning Bachelor's degree and/or 2+ years of hotel and/or food & beverage experience preferred Must be experienced in general computer knowledge and programs A true desire to satisfy the needs of others in a fast-paced environment Refined verbal and written communication skills Ability to communicate effectively, both verbally and in writing, with public and other Team Members Present a professional appearance and confidence Candidates should be extremely detail oriented, organized and able to handle a fast-paced environment Strong time management and multi-tasking skills and ability to work well under pressure Understanding of negotiation and interpretation of contracts Knowledge of all operational departments within the hotel (guest services, reservations, housekeeping, audio visual, banquets, accounting, restaurants and engineering) Demonstrate positive leadership characteristics that inspire employees to exceed standards and expectations Knowledge of meeting room set-ups and capabilities, sleeping room configurations and types Respond to requests by Meeting Planners immediately Create, review and revise rooming lists and VIP lists Manage meeting space and adjust to ensure maximum potential revenue Maintain price integrity in rooms and Food & Beverage, using revenue management Pre-check room setups prior to arrival of the group Relay accurate forecast information for rolling forecasts Interact with outside planners and vendors for event set-up Manage existing accounts and follow up with client re-solicitation to capture future business Increase overall revenue per attendee by upselling techniques, room management strategies, value-added offerings and other creative methods Experience creating and writing menus to fit event needs Preferred candidate has completed PSS or equivalent training Grand Hyatt at SFO | San Francisco, CA, US Our family is always growing. Want to be in the know? #J-18808-Ljbffr Hyatt Group

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