Data Entry Clerk - Entry Level Job at Fast Foster Care, New York, NY

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  • Fast Foster Care
  • New York, NY

Job Description

Key Responsibilities:

  • Customer Service: Provide exceptional service to customers via phone email and chat. Address inquiries resolve issues and ensure a positive experience throughout the rental process.

  • Data Entry: Accurately input and manage customer and rental information in our database. Ensure all records are uptodate and errorfree.

  • Travel/Accommodation Bookings: Assist customers with booking accommodations flights and other travel arrangements to complement their car rental experience. Offer recommendations for tropical destinations and local attractions.

  • Scheduling: Coordinate and schedule vehicle rentals manage booking calendars and handle any adjustments or changes to reservations.

  • Communication: Act as a liaison between customers and our local rental partners ensuring clear and effective communication for a smooth rental experience.

  • ProblemSolving: Address and resolve any issues or concerns that arise during the rental process promptly and professionally.

  • Reporting: Generate and review reports on customer feedback rental trends and operational performance to support continuous improvement.

Qualifications:

  • Proven experience in customer service or a similar role preferably in the travel or car rental industry.

  • Strong data entry skills with attention to detail and accuracy.

  • Proficiency in scheduling software and travel booking systems.

  • Excellent written and verbal communication skills.

  • Ability to work independently and manage time effectively in a remote setting.

  • Passion for tropical destinations and knowledge of popular travel spots is a plus.

  • Familiarity with CRM systems and office software (e.g. Microsoft Office Suite Google Workspace).

Benefits:

  • Competitive Salary: Enjoy a competitive salary based on experience and qualifications.

  • Remote Work: Work from the comfort of your home with flexible working hours.

  • Health and Wellness: Comprehensive health dental and vision insurance coverage.

  • Retirement Plan: Access to a 401(k) plan with company matching.

  • Paid Time Off: Generous paid time off (PTO) and holidays to support worklife balance.

  • Professional Development: Opportunities for career growth and professional development through training and mentorship.

  • Travel Perks: Discounts on car rentals and travel accommodations for personal use.

Team Culture: Be part of a supportive and enthusiastic team that values innovation and collaboration.

Job Tags

Holiday work, Local area, Work from home, Flexible hours,

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