Job Description

Job Description

Job Description

We are looking for a detail-oriented and dedicated Concierge to join our team in Seattle, Washington. This long-term contract position offers an excellent opportunity for someone with exceptional customer service skills to provide support and assistance to residents or guests. The ideal candidate will be well-versed in local attractions, dining options, and services, ensuring a seamless and welcoming experience for all.

Responsibilities:
• Oversee the daily operations of the front desk, including greeting guests and addressing inquiries.
• Handle reservations, recommend local restaurants and attractions, and arrange transportation services.
• Assist with event planning and promote local events to enhance guest experiences.
• Manage mail and package delivery services efficiently and ensure accurate tracking.
• Provide support with personal tasks such as organizing dry cleaning, grocery shopping, and dining reservations.
• Maintain accurate records and perform data entry tasks related to guest services.
• Organize and manage files to ensure easy access to essential information.
• Answer and manage multi-line phone systems to address guest concerns promptly.
• Collaborate with other departments to ensure smooth operations and guest satisfaction.
• Utilize Microsoft Office tools, including Word, Excel, and Outlook, for administrative tasks.• Proven experience in customer service or concierge roles.
• Strong knowledge of local attractions, dining options, and amenities.
• Excellent verbal and written communication skills.
• Ability to multitask and manage time effectively in a fast-paced environment.
• Proficiency in Microsoft Office applications, including Word, Excel, and Outlook.
• Familiarity with multi-line phone systems and administrative assistance.
• Exceptional organizational skills and attention to detail.
• Interpersonal skills to build positive relationships with guests and team members.

Job Tags

Contract work, Local area,

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